Store Policies

Ordering / Shipping Policy

  • Orders will be processed and shipped as they are received and once product is available. Usually orders under 10,000 are shipped within one week, orders over 10,000 may take up to eight weeks to process. No orders will ship on Thursdays or Fridays.
  • Orders will be shipped on Mondays, Tuesdays and Wednesdays. During extreme temperatures (exceeding 80 degrees or below 35 degrees), it is suggested to ship orders via UPS Next Day Air Service. Even with Next Day Air Service, product is not guaranteed to arrive alive.
  • All product is measured by volume, not an exact count.
  • No guarantee for live delivery
  • Not responsible for damage or delay from carrier