Policies

Ordering / Shipping Policy

  • Vanderhorst Wholesale, Inc. sells to wholesale clients only. The information on this website has been prepared on this basis and is for use by such wholesale clients only and no other persons.
  • Orders will be processed and shipped as they are received and once product is available. Orders are usually delivered within seven business days. No orders will ship on Thursdays or Fridays to avoid weekend transportation.
  • Orders will only be shipped on Mondays, Tuesdays and Wednesdays. During extreme temperatures (exceeding 80 degrees or below 35 degrees), it is suggested to ship orders via UPS Next Day Air Service. 
  • If you supply a UPS account number for shipping charges, there will still be a minimum $5.00 charge per package.
  • All product is measured by volume, not an exact count.
  • Although we do our best to ship fresh worms in a timely manner, there is no guarantee for live delivery.
  • Not responsible for damage or delay from carrier.
  • Processed wax worms are not preserved and should be kept in a refrigerator.
  • Allow up to two weeks for processed waxworms to ship as it takes several days to produce them.
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